Privacy Policy

Effective Date: August 7, 2026

Red McCombs Body Shop (“Red McCombs Body Shop,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we may collect, use, disclose, and otherwise process information when you visit or interact with redmccombsbodyshop.com (the “Website”), contact us, or use services and features available through the Website.

By using the Website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect information that you voluntarily provide to us, including when you:

• Request or schedule an estimate
• Contact us or submit an inquiry
• Request information about our services
• Communicate with us by phone, email, or through the Website
• Otherwise provide information to us

Depending on how you interact with us, this information may include your name, email address, telephone number, vehicle information, information about your repair or service needs, and other information you choose to provide.

We may also automatically collect certain information when you visit the Website, including:

• Internet Protocol (IP) address
• Browser type and version
• Device type and operating system
• Approximate geographic location
• Pages viewed and links or features used
• Date, time, and duration of visits
• Referring websites, search engines, or other traffic sources
• Information about how you navigate and interact with the Website
• Cookie identifiers and similar technical information

Analytics and Tracking Technologies

We may use third-party analytics and measurement technologies, including services provided by Google, to help us understand how visitors use the Website, measure Website performance, and improve our services and digital experience.

These technologies may use cookies, tags, pixels, or similar technologies to collect information about your device and your interactions with the Website.

Google may process information collected through its services in accordance with its applicable terms and privacy policies.

For information about how Google uses information from websites and applications that use its services, visit:

https://policies.google.com/technologies/partner-sites

Google’s Privacy Policy is available at:

https://policies.google.com/privacy

Cookies and Similar Technologies

The Website may use cookies and similar technologies to operate the Website, understand usage, remember preferences, measure performance, and improve Website functionality and user experience.

You can generally control or delete cookies through your browser settings. Your browser may also allow you to block certain cookies. Disabling cookies may affect the operation or functionality of certain websites or features.

How We Use Information

We may use information we collect to:

• Respond to inquiries and requests
• Schedule or provide estimates
• Communicate with you about repairs, services, or other requests
• Provide customer service
• Operate, maintain, and improve the Website
• Understand how visitors use and interact with the Website
• Measure Website traffic, performance, and effectiveness
• Improve our services, content, functionality, and user experience
• Diagnose technical problems and maintain security
• Protect our rights, property, systems, customers, and users
• Detect or prevent fraud, misuse, or unlawful activity
• Comply with applicable laws, regulations, legal processes, and governmental requests
• Fulfill other legitimate business purposes consistent with this Privacy Policy

How We May Disclose Information

We may disclose information to:

• Service providers and vendors that perform services on our behalf, including website hosting, analytics, technology, communications, customer service, and related services
• Affiliates and related entities for legitimate business and operational purposes
• Business partners when reasonably necessary to fulfill a request or provide a service you have requested
• Professional advisors, such as attorneys, accountants, auditors, or consultants
• Government authorities or other parties when disclosure is required by law, regulation, legal process, or governmental request, or when we reasonably believe disclosure is necessary to protect our rights, property, safety, customers, or others
• Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, sale of assets, or similar transaction

We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you.

Sale of Personal Information

We do not sell personal information collected through the Website for monetary consideration.

Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing requested services, maintaining business records, improving the Website, complying with legal obligations, resolving disputes, and enforcing agreements.

Information processed by third-party service providers may also be retained according to their applicable policies and our configurations of those services.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or collected through the Website.

Your Privacy Rights and Choices

Depending on where you reside, applicable privacy laws may provide you with certain rights regarding your personal information. These rights may include the right to request access to, correction of, or deletion of certain personal information and, where applicable, to opt out of certain uses or disclosures.

The availability and scope of these rights vary depending on applicable law and may be subject to exceptions.

You may also control certain cookies and similar technologies through your browser settings and other available privacy controls.

To submit a privacy-related request or question, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

Children’s Privacy

The Website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 through the Website.

If we learn that we have collected personal information from a child under 13 in a manner inconsistent with applicable law, we will take reasonable steps to delete it.

Third-Party Websites and Services

The Website may contain links to websites, applications, maps, tools, or services operated by third parties.

We do not control and are not responsible for the privacy, security, content, or practices of third-party websites or services. This Privacy Policy applies only to information processed in connection with this Website and our services. We encourage you to review the privacy policies of third parties before providing information to them.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technologies, legal requirements, or other circumstances.

When we update this Privacy Policy, we will revise the Effective Date at the top of this page. Your continued use of the Website following an update is subject to the then-current version of this Privacy Policy.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact:

Red McCombs Body Shop
4800 NW Loop 410
San Antonio, TX 78229
Phone: 210-245-5735